Recent Articles
Marking items "out of stock" in Personal Shopper
Whenever a Personal Shopper marks an item as out of stock, the website places that item into the Unpublish queue, but it does not unpublish it right away. Instead, there is a delay which we call the "grace period" - by default your grace period would ...
How to prevent customers from seeing all CC'd emails on a Contact Us message
There are two reasons why we include all the emails into the Contact Us email chain: - this way any person receiving that email, will be able to reply directly to the customer - all the people on the chain will be able to follow the chain if there is ...
How to set up User Roles on the website
1. Open the website's menu and select Admin / User Roles 2. Switch from All Employees to All customers 3. Select the customer you'd like to assign a role to - you can either select the customer from the list or search for the customer. ...
How to use the Nationwide Shipping option
This guide describes how customers can place their shipping orders and how these orders should be fulfilled, once the shipping option is fully set up on your site. Once customers enter their address which is not serviced by any of the door-to-door ...
How to set up a tax-exempt customer
1. Open the dropdown menu and select Customers 2. Locate the customer account you would like to make tax-exempt and select their email address to open their profile 3. Check off the Tax Exempt checkbox in the bottom right corner of the page (see ...